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HR Business Process Analyst

  • On-site
    • Troy, Michigan, United States
  • Active

Job description

Location: Troy Michigan

On-site

Term: Contract

High Tech Genesis is hiring a Business Process Analyst to align and standardize HR processes, tools, and procedures across two companies within an HR Integration Program. Collaborating with stakeholders, you'll lead discussions, document processes, and drive efficiency for a software development business and its functions.

Your responsibilities include:

  • Partner with business leaders and teams to elicit and document as is processes, data flows, systems and users, and agree the to be standardized process to agree guidelines

  • Employ various techniques to define, elicit, analyze, record, and validate requirements throughout the program lifecycle

  • Investigate and learn business issues, data and compliance challenges for business processes

  • Develop business process models, business requirements / user stories as required to support the IT systems changes needed

  • Develop collaborative working relationships with the business community to ensure comprehensive user acceptance testing occurs, training plans are developed & executed, and effective migration to new processes and ways of working

  • Support the IT Program Manager as the business advocate (Voice of customer) in all stages of program delivery

  • Use knowledge of business and technology to recommend systems and process opportunities to improve, expand, or retire existing capabilities & technology to increase the value of the company

  • Monitor and evaluate the effectiveness of implemented process changes, defining and measuring key performance indicators and making necessary adjustments for continuous improvement

  • Plan and facilitate workshops and alignment meetings to achieve the alignment outcomes

  • Ensure compliance with the company’s governance and regulatory obligations, leveraging documented audit trails, signoffs and record

  • Maintain appropriate governance of all activities in conjunction with program leadership, using appropriate escalation to maintain progress

Job requirements

  • 5+ years of experience in business process analysis in a multinational corporate

  • Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, or ISO 9000:2000

  • Demonstrated experience with process mapping and modelling techniques

  • Strong analytical skills with the ability to collect, study and interpret complex data

  • Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio

  • Experience and/or working knowledge of HR systems and applications e.g. Workday and Learning Management Systems 

  • Previous experience in a global organization

  • Degree and/or postgraduate degree in HR, Business or equivalent

Soft skills:

  • Excellent written and oral English

  • Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels

  • Excellent attention to detail

High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values.

Please be advised:

  1. Applicants must have the legal right to work in USA.

  2. Kindly submit your resume in MS Word format upon application for this position.

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