Systems Configuration Specialist

Job description

Systems Configuration Specialist  

ID #:         78FL100522SCS

Location:      Ottawa, ON Canada  

Hybrid:     3x a week

Term:              Permanent

High Tech Genesis is looking for a Systems Configuration Specialist to provide the initial setup and configuration of a users’ newly purchased video recorder and IP cameras. You will be responsible to ensure the customer’s equipment is configured as per the purchased solution’s requirements.

The roles and responsibilities:

  1. Responsible for remotely configuring the network settings, encoder settings, retention settings and more on all our IP cameras and DVRs.
  2. Providing configuration recommendations to customers to best serve their system/solution needs.
  3. Working with customers to rectify retention issues by evaluating high bitrate IP devices.
  4. Document all system configuration and changes.
  5. Collaborate with Network Engineers to resolve any health issues.


  • Skilled in configuring CCTV, IP video solutions or other related hardware
  • Hands-on experience in the installation, maintenance, testing, configuring and integration of CCTV systems and devices
  • Good understanding of CCTV system operations and design

Bonus skills!

  • CompTIA A+ and Network+ Certifications

Note 1: You MUST be legally entitled to work in Canada (i.e., possess Canadian Citizenship, Permanent Residency or Valid Work Permit).

Note 2: High Tech Genesis Inc. is an Equal Opportunity Employer.

Note 3: In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), HTG will provide accommodation accessible formats and communication supports for the interview process upon request.

Note 4: Please submit an MS Word version of your resume when applying for this position.

Note 5: Salary will be commensurate with experience.