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Computer Lab Support Technician

On-site
  • Ottawa, Ontario, Canada

Job description


Location: Ottawa, ON


High Tech Genesis is looking for a dedicated Lab Support professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as an IT Lab Technician.

This is an excellent opportunity to showcase your technical skills, work independently, and contribute to the success of a great organization.


Roles and responsibilities:

  • Troubleshooting various routing/switching/generic lab equipment
  • Opening/tracking cases for the lab team to expand infra system
  • Work with lab team installing new equipment
  • Update/recovery of ESXi VM and baremetal Linux servers
  • Tools/Software - Assist with the development and upkeep of automated tooling that keeps the lab environment running. This will be dependent on the level of scripting skills
  • Lab Equipment Analysis and Recovery - Working with engineering team to identify and resolve issues with lab equipment (primarily Cisco routers/switches, PDU and console servers)
  • Work with a Linux environment, experience with scripting languages would be beneficial (bash, tcl, python)


Job requirements


  • Experience working with switching/routing
  • Experience (un)racking equipment from frames
  • Experience cabling in a data center environment
  • Experience working in a data center
  • Experience setting up and supporting Linux servers

Optional skills:

  • CCNA
  • UCX experience
  • VMware experience

Soft skills:

  • Have a high EQ
  • Able to get along with most people
  • excellent written and verbal communication skills in English

High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values.

Please be advised:

  1. Applicants must have the legal right to work in Canada.
  2. Kindly submit your resume in MS Word format upon application for this position.


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